AMT Help

How can we help?

Find the steps for each task in AMT. Dispatchers use the web console. Crews use Skids Up. Agencies use Launch.

Sign in for the first timeTake a new requestLog a 15-minute checkClose a callAdd a user

Find help for your role

Web console

For dispatchers and company admins. Take requests, send units and monitor each flight.

• Tour the console
• Work a call
• Set the crew on a unit
• Use the keyboard and command line

Skids Up

For pilots and medical crews. Get the call, update your status and send messages to dispatch.

• Sign in
• Choose your unit and crew
• Work a call
• Send messages to dispatch

Launch

For hospitals, fire and EMS. Request a flight and monitor it until the patient arrives.

• Get the app
• What you can do
• What Launch tells you

Do you still need help?

Send a message to support from the console. Click the lifebuoy on the left rail. We reply by email.

Contact supportOpen AMT